IT Systems Developer·Open to relocation
Ilan Pushkin
I design, run, and automate modern IT systems - infrastructure, identity, endpoints, networks, and the Python services and AI workflows that connect them.
- Systems & network
- Python apps & backend
- AI integrations for IT
What I build
Systems, Network & Cloud
Servers, firewalls/VPN, Wi-Fi, switching, monitoring, VMware, GCP, AWS.
Python Apps, APIs & Automation
FastAPI, Flask, REST APIs, webhooks, SDK integrations, internal tools, and workflow automation.
Identity, Endpoints & SaaS
Okta, Google Workspace, M365, Jamf, Intune, Freshservice, Salesforce, Monday.com.
AI Integrations for IT
LLM agents, role-aware support actions, troubleshooting flows, retrieval, tool calling, support automation.
Agent Lab
A document-grounded AI workspace with upload, retrieval, agent tools, traces, and citations - execution you can inspect.
Built as a working demonstration of the systems I enjoy most: retrieval you can audit, tool calls you can trace, and a chat surface that shows its reasoning instead of hiding it.
Cold load initialises a session - the first request may take a moment.
- trace
- retrievek=4 · 42ms
- tool: fetch_docrunbook.md · ok
- generatestream · 612ms
- Upload
- Retrieval
- Agent tools
- Traces
- Citations
- Inspectable execution
Systems shipped
- 01
AI-Powered IT Agent
OpenAI / Ollama providers · Agent tools · Jamf · Okta · Freshservice
Role-aware support and remediation flows for end users, IT, and systems teams.
- 02
MCP Gateway
TypeScript · Next.js · Prisma · PostgreSQL · MCP · LangGraph
Personal gateway SaaS routing LLM and tool calls through auth, guardrails, usage tracking, and role-based MCP connector access.
- 03
Freelancer Management System
Python backend · React · Okta OIDC · Redis
Centralised freelancer lifecycle flows with RBAC, audit logs, onboarding data, and operational visibility.
- 04
Inventory & Device Lifecycle
Snipe-IT on Kubernetes · Jamf · Python workflows
Automated Jamf sync, new asset intake, ownership, provisioning, warranty, and lifecycle updates.
- 05
R&D Ticket Automation
Monday.com · GitHub Issues · APIs
Connected Monday and GitHub Issues flows with automated status updates and less manual tracking.
Recent roles
Fiverr
2024–2025
IT Systems Developer
Python/JavaScript automation, enterprise integrations, internal platforms, and AI support workflows across IT, Security, HR, Finance, DevOps, and AI teams.
Autobrains Technologies
2023–2024
IT Support Specialist
Supported AI/ML teams on Linux/Python environments, GPU/server infrastructure, AWS/ESXi, and Ansible automation.
Gett
2022–2023
IT Support Specialist
MDM, identity, SaaS, networking, VMware, and Python automation for support and onboarding.
Domino's
2021–2022
IT Technician
Supported HQ and 60+ branches across WAN/LAN, Cisco/Aruba/ClearPass, monitoring, payments, databases, and endpoint security.
Full history, skills, and education in the resume PDF.
About
I work at the point where IT operations, software engineering, and security meet. I like taking the process everyone depends on but no one wants to babysit - onboarding, access, assets, tickets, environments - and turning it into a maintained service with clear ownership.
My bias is toward systems that can be debugged, audited, handed off, and improved after launch. That usually means APIs instead of copy-paste, logs instead of guesswork, and enough documentation for Helpdesk, SysAdmin, Security, HR, Finance, or R&D to trust the tool when I am not in the room.
I am open to relocation and offers where systems, automation, backend engineering, and AI integrations meet.